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SnackUp

SnackUp
A fast-growing startup in Canada wanted to launch a food delivery app to compete with established players by focusing on local restaurants and hyper-personalized user experiences. Their aim was to provide a seamless ordering process, transparent delivery tracking, and flexible payment options to attract both restaurants and customers.
Industry
Food & Beverage / On-demand Apps
Tech Stack
React Native Node.js Python MongoDB Firebase Stripe Google Maps API
Build Your Idea
Food Delivery App development case study by tuvoc

Overview

The client envisioned a food delivery platform that allowed users to browse restaurants, place online orders, and track deliveries in real-time. Existing systems lacked flexibility, had high commission fees for restaurants, and provided limited customer engagement features. The new platform aimed to bridge these gaps with a cost-efficient, scalable solution that supported both customers and restaurant partners. The goal was to enhance convenience, improve restaurant visibility, and create loyalty-driven experiences.

Technical Challenges

Our team faced several technical and business challenges during development:

  • Real-Time Order Tracking: Ensuring live updates for users with accurate driver locations.

  • High Scalability: Building a system capable of handling peak-time traffic and bulk orders.

  • Payment Security: Supporting multiple gateways while ensuring PCI compliance.

  • Restaurant Integration: Enabling partner restaurants to manage menus, prices, and promotions with ease.

Build a seamless Food Delivery App booking experience for your customers now.

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SnackUp-development-process

Our Development Process

We started by analyzing the market and studying user behavior in existing food delivery apps. Using Agile methodology, we broke down development into modules including customer app, driver app, and restaurant dashboard. Our engineers implemented Google Maps API for precise location tracking and designed a secure payment system integrated with Stripe and local wallets. A loyalty system and push notification module were developed to keep users engaged. The platform was tested across devices and networks to ensure uninterrupted performance during high traffic.

Solutions and Key Features

The food delivery platform offered a smooth experience for customers, restaurants, and delivery partners. Notable features included:

  • Intuitive Ordering: Easy browsing, advanced search filters, and quick re-order options.

  • Real-Time Tracking: GPS-based updates showing driver location and estimated delivery time.

  • Secure Payments:: Multiple payment methods with fraud prevention mechanisms.

  • Restaurant Dashboard: Restaurants could manage menus, orders, offers, and customer feedback.

Core Features

  • Customer App: Personalized recommendations, order history, and loyalty rewards.

  • Driver App: Navigation support, optimized delivery routes, and earnings tracking.

  • Admin Panel: Centralized control over restaurants, drivers, and delivery performance.

  • Multi-Payment Options: Support for cards, wallets, and cash on delivery.

  • Push Notifications: Order status updates, offers, and personalized promotions.

  • Analytics Module: Insights into sales trends, popular cuisines, and delivery efficiency.

Results

The food delivery app created measurable business impact for the client:

60%

faster delivery time tracking accuracy

55%

increase in customer engagement through loyalty programs

50%

higher partner restaurant satisfaction

45%

growth in app downloads within three months

70%

reduction in order mismanagement issues

How we helped a startup in Canada launch a food delivery app that transformed customer experience and boosted restaurant partnerships.

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